GDPR Compliance

All Weather Renovations Last Updated: October 2, 2025

At All Weather Renovations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

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1. Data Controller Information

All Weather Renovations is the data controller responsible for your personal information.

Contact Information: All Weather Renovations 📞 Phone: 678-540-7094 📧 Email: sales@allweatherrenovations.com 🌐 Website: www.allweatherrenovations.com 📍 Service Area: Atlanta, Buckhead, Sandy Springs, Douglasville, and throughout Metro Atlanta and Georgia

For any privacy-related questions or to exercise your data rights, please contact us using the information above.

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2. What Personal Data We Collect

We collect and process the following types of personal information:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, mailing address
• Project Details: Information about your renovation needs, property details, preferred timelines
• Communication Records: Emails, phone calls, text messages, and chat conversations
• Quote Requests: Details submitted through our free consultation forms
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Feedback: Reviews, testimonials, survey responses

Information We Collect Automatically:

• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Location Data: General geographic location (city/region level)
• Cookie Data: As detailed in our Cookie Policy
• Analytics Data: Website interaction patterns, referral sources, click behavior

Information from Third Parties:

• Social Media: If you interact with our Facebook, Instagram, or X accounts
• Review Platforms: Public information from Yelp, Google reviews, or other platforms
• Lead Generation Partners: Information from trusted referral sources
• TrustDALE: Verification and certification information

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3. Legal Basis for Processing Your Data

Under GDPR, we must have a legal basis to process your personal data. We process your information based on:

Consent (Article 6(1)(a) GDPR)

• Marketing communications (email newsletters, promotional offers)
• Non-essential cookies and tracking technologies
• Social media interactions and advertising
• Use of your testimonials or project photos

You have the right to withdraw consent at any time.

Contract Performance (Article 6(1)(b) GDPR)

• Processing quote requests and providing estimates
• Executing renovation contracts
• Project management and communication
• Delivering services you’ve requested

Legal Obligation (Article 6(1)(c) GDPR)

• Tax and accounting requirements
• Building permits and regulatory compliance
• Insurance and warranty documentation
• Licensing and certification requirements

Legitimate Interests (Article 6(1)(f) GDPR)

• Website security and fraud prevention
• Business analytics and improvement
• Customer service quality monitoring
• Protecting our legal rights and property

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4. How We Use Your Personal Data

We use your personal information for the following purposes:

Service Delivery:

• Providing free consultations and estimates
• Planning and executing your renovation projects
• Communicating project updates and timelines
• Coordinating with our veteran team of contractors
• Managing payments and invoicing
• Providing post-project support and warranty services

Business Operations:

• Maintaining accurate business records
• Processing payments and managing accounts
• Fulfilling legal and regulatory requirements
• Managing insurance and TrustDALE certification
• Quality assurance and training purposes

Marketing and Communications:

• Sending promotional offers and seasonal updates
• Sharing educational content about home renovations
• Showcasing completed projects (with permission)
• Conducting customer satisfaction surveys
• Building our reputation through reviews and testimonials

Website and Technology:

• Improving website functionality and user experience
• Analyzing website traffic and user behavior
• Preventing fraud and ensuring security
• Troubleshooting technical issues
• Personalizing your browsing experience

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5. How We Share Your Personal Data

We do not sell your personal information. We share your data only in the following circumstances:

Service Providers and Partners:

• Payment Processors: For secure payment processing
• Email Services: For sending communications and newsletters
• Analytics Providers: Google Analytics, Facebook Insights
• Marketing Platforms: Google Ads, Facebook Ads, Instagram, X (Twitter)
• Review Platforms: Yelp, Google Business Profile
• Call Tracking Services: To improve customer service
• Cloud Storage: Secure hosting and backup services
• CRM Systems: Customer relationship management

Legal and Regulatory Requirements:

• Compliance with laws, regulations, or legal processes
• Responding to government or law enforcement requests
• Protecting our rights, property, or safety
• Enforcing our terms and conditions
• Resolving disputes or preventing fraud

Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity

With Your Consent:

• Sharing project photos or testimonials in marketing materials
• Providing references to prospective customers
• Any other purposes you specifically authorize

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6. International Data Transfers

All Weather Renovations primarily operates in the Atlanta, Georgia area and stores data within the United States. However, some of our service providers may process data outside the European Economic Area (EEA).

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Privacy Shield frameworks (where applicable)
• Adequacy decisions by relevant authorities
• Explicit consent from data subjects where required

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7. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Active Customers:

• During Project: For the duration of your renovation project plus warranty period
• Project Records: 7-10 years for warranty, legal, and tax purposes
• Communication Records: 3-5 years or as required by law

Prospective Customers:

• Quote Requests: 2 years from last interaction
• Marketing Lists: Until you unsubscribe or request removal
• Website Analytics: Up to 26 months (Google Analytics default)

Legal Requirements:

• Financial Records: 7 years (tax and accounting requirements)
• Contracts: Duration of contract plus 7 years
• Insurance Claims: As required by insurance policies and law

After Retention Period:

Data is securely deleted or anonymized so it can no longer identify you.

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8. Your Data Protection Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access (Article 15)

You can request a copy of the personal data we hold about you, including:

• What data we process
• Why we process it
• Who we share it with
• How long we keep it

Right to Rectification (Article 16)

You can request that we correct inaccurate or incomplete personal data.

Right to Erasure/”Right to be Forgotten” (Article 17)

You can request deletion of your personal data when:

• It’s no longer necessary for the purpose collected
• You withdraw consent (where consent was the legal basis)
• You object to processing and there are no overriding legitimate grounds
• The data was unlawfully processed
• Legal obligations require deletion

Note: We may be unable to delete data required for legal, accounting, or warranty purposes.

Right to Restriction of Processing (Article 18)

You can request we limit how we use your data when:

• You contest the accuracy of the data
• Processing is unlawful but you don’t want erasure
• We no longer need the data but you need it for legal claims
• You’ve objected to processing pending verification of legitimate grounds

Right to Data Portability (Article 20)

You can request your data in a structured, commonly used, machine-readable format and have it transmitted to another controller where:

• Processing is based on consent or contract
• Processing is carried out by automated means

Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes. We must stop processing unless we demonstrate compelling legitimate grounds.

Right to Withdraw Consent (Article 7(3))

Where processing is based on consent, you can withdraw it at any time. This doesn’t affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint (Article 77)

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

EU/EEA Residents: Contact your local Data Protection Authority UK Residents: Information Commissioner’s Office (ICO) – www.ico.org.uk

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9. How to Exercise Your Rights

To exercise any of your data protection rights, please contact us:

📧 Email: sales@allweatherrenovations.com 📞 Phone: 678-540-7094 ✉️ Subject Line: “GDPR Data Rights Request”

Please include:

• Your full name
• Contact information
• Description of your request
• Proof of identity (to prevent unauthorized access)

Response Time: We will respond to your request within 30 days (or explain why we need more time, up to 60 additional days for complex requests).

No Fee: Exercising your rights is free, unless requests are manifestly unfounded or excessive.

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10. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

Technical Safeguards:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure cloud storage
• Access Controls: Password protection and multi-factor authentication
• Firewalls: Network security and intrusion detection
• Regular Updates: Software patches and security updates
• Backup Systems: Regular backups with secure storage

Organizational Safeguards:

• Staff Training: Regular privacy and security training
• Access Limitations: Need-to-know basis for employee access
• Confidentiality Agreements: All staff sign confidentiality agreements
• Vendor Management: Due diligence on third-party processors
• Incident Response Plan: Procedures for data breaches
• Regular Audits: Periodic security assessments

Data Breach Notification:

In the event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours
• Notify affected individuals without undue delay
• Provide information about the breach and our response
• Take steps to mitigate harm and prevent future breaches

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11. Children’s Privacy

All Weather Renovations does not knowingly collect personal data from children under 16 years of age. Our services are directed to adults who are homeowners or decision-makers for renovation projects.

If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child, please contact us immediately at sales@allweatherrenovations.com.

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12. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Any automated processing we perform (such as website analytics or marketing segmentation) does not make decisions about your eligibility for services or pricing without human review.

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13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated by All Weather Renovations:

• Facebook, Instagram, X (Twitter), Yelp
• Supplier and manufacturer websites
• Industry association websites
• Educational resources and blogs

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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14. Marketing Communications

Email Marketing:

We send promotional emails about:

• Seasonal renovation offers and discounts
• New services and project showcases
• Educational content about home improvements
• Customer success stories and testimonials

Unsubscribe: You can opt out at any time by:

• Clicking the “Unsubscribe” link in any marketing email
• Contacting us at sales@allweatherrenovations.com
• Calling us at 678-540-7094

Processing Time: We will process your request within 10 business days.

Phone and SMS Marketing:

We may contact you by phone or text with your consent for:

• Project updates and scheduling
• Appointment reminders
• Special offers (with explicit consent)

Opt-Out: Reply “STOP” to any text message or request removal by phone or email.

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15. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. For detailed information about the cookies we use, please see our Cookie Policy.

Your Cookie Choices:

• Adjust browser settings to block or delete cookies
• Use our cookie consent banner to manage preferences
• Opt out of targeted advertising through industry tools

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16. California Privacy Rights (CCPA)

While All Weather Renovations primarily serves Georgia residents, we respect the privacy rights of all customers, including those in California.

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion
• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

To exercise your CCPA rights, contact us at sales@allweatherrenovations.com.

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17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices
• New legal or regulatory requirements
• Technological developments
• Customer feedback and best practices

Notification of Changes:

• We will update the “Last Updated” date at the top of this policy
• Material changes will be communicated via email or website notice
• Continued use of our services after changes constitutes acceptance

Review Regularly: We encourage you to review this policy periodically to stay informed about how we protect your data.

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18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

All Weather Renovations 📧 Email: sales@allweatherrenovations.com 📞 Phone: 678-540-7094 🌐 Website: www.allweatherrenovations.com

Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST Service Area: Atlanta, Buckhead, Sandy Springs, Douglasville, and throughout Metro Atlanta and Georgia

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19. Your Trust Matters

As a TrustDALE certified company with a $10,000 guarantee, we take your privacy as seriously as we take the quality of our work. We’ve been serving Atlanta since 2019, building not just beautiful homes, but lasting relationships based on trust and transparency.

Our Commitment:

• We protect your data with the same care we put into our renovations
• We’re transparent about how we use your information
• We respect your privacy rights and preferences
• We’re here to answer your questions and address your concerns

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Built Right. Built to Last.

All Weather Renovations – Your trusted home remodeling contractors in Atlanta

TrustDALE Certified | Serving Atlanta Since 2019 | $10,000 Guarantee

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Quick Reference: Exercising Your GDPR Rights

Right	What It Means	How to Exercise
Access	Get a copy of your data	Email sales@allweatherrenovations.com with “Data Access Request”
Rectification	Correct inaccurate data	Email or call us with corrections
Erasure	Delete your data	Email with “Data Deletion Request”
Restriction	Limit how we use data	Email with “Restrict Processing Request”
Portability	Transfer data to another provider	Email with “Data Portability Request”
Object	Stop certain processing	Email with “Objection to Processing”
Withdraw Consent	Remove permission	Click unsubscribe or email us
Complaint	Report concerns	Contact your Data Protection Authority

Response Time: 30 days (may be extended to 90 days for complex requests) Cost: Free (unless requests are excessive or unfounded)